tried calling Idea customer care repeatedly for one hour, and got the same pathetic response. Then I called up randomly, once every half an hour - again the same situation!! Then I tried to sms their customer care (which is obviously free) at 12345, and this time my sms would not go because I would get the message -
I then and there decided to write this post. My blood is boiling, and I really despise the Idea cellular punchline - "An idea can change your life!"
It sure does change your life by irritating you, annoying you and raising your blood pressure, thus making you more prone to depression and ill health!
That is why -
ad to hear about your experience! I was an idea prepaid user myself..and I left Idea for a similar reason - the customer care was just not responsive! Sometimes it would take many days before I could manage to talk to a customer care executive. And even after I got through, some of them would be quite impolite if not downright rude. They should rename their customer care as idea customer harrasment :p
Hi,
Man this is true today only i could not connect to customer care reason : No option for selecting/speaking to customer care. This sucks and it's f.....g disgusting
i've taken new connection n idea provided plan of std Rs 1.30/m but my call activated std@Rs 2.60/m nd no customer care service not supported for this fault thats y idea customer care really got sucks
